SyncMatrix.
Twilio logo + Procore logo

Automate Twilio & Procore

Stop paying for mismatched spreadsheets. Sync data between Twilio and Procore in real-time, so you can manage your operations without the busywork.

Get This Workflow Built
Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Twilio"]
        T1(["Fetch Custom Actions"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Procore"]
        A1(["Create Bid Board Project"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When Twilio and Procore operate independently, critical communication data can be lost during project updates. For instance, if a project manager receives an SMS notification via Twilio about a change order, but this data isn't automatically reflected in Procore, the project team may continue to work with outdated information. This leads to manual data entry where team members have to cross-reference SMS updates with Procore, consuming valuable hours that could be spent on actual project work.

Top Ways to Automate Twilio & Procore

  • Automated SMS Notifications: Instantly notify team members of project updates, schedule changes, or urgent issues via SMS, ensuring everyone stays informed in real-time.
  • Streamlined Task Management: Automatically create tasks in Procore based on incoming messages from Twilio, eliminating manual entry and reducing the risk of oversight.
  • Centralized Communication Logs: Capture all Twilio communications within Procore, providing a comprehensive record of interactions and enhancing accountability across teams.

How to Build the Twilio → Procore Sync

  1. Set up a Twilio webhook to listen for incoming SMS messages at the endpoint https://yourdomain.com/twilio-webhook.
  2. In your webhook handler, extract the relevant data from the incoming payload, specifically the From, Body, and Timestamp fields.
  3. Construct a JSON object that includes the extracted data, formatted as follows: { "phone_number": "From", "message": "Body", "received_at": "Timestamp" }.
  4. Use the Procore REST API to insert this data into the appropriate project by sending a POST request to https://api.procore.com/vapid/projects/{project_id}/messages, including the JSON object in the request body.
  5. Ensure that you handle any errors returned from the Procore API, such as invalid project IDs or authentication failures, to maintain data integrity.

Developer Warnings & API Gotchas

  • Be cautious with the data types when mapping Twilio's From number to Procore's expected format; Procore may require a specific format for phone numbers.
  • Ensure that the Timestamp from Twilio is converted to UTC format before sending it to Procore, as discrepancies in time zones can lead to incorrect data entries.
  • Watch for the maximum character limits in Procore's message field; if Twilio's Body exceeds this limit, it may cause the API request to fail.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in Twilio... Fetch Custom Actions
    Do this in Procore Create Bid Board Project
  • When this happens in Twilio... New Call
    Do this in Procore Create Budget Change
  • When this happens in Twilio... New Phone Number
    Do this in Procore Create Budget Line Item
  • When this happens in Twilio... New Recording
    Do this in Procore Create Call Log
  • When this happens in Twilio... New SMS
    Do this in Procore Create Catalog Item

SyncMatrix Experts

Available for Hire

We are an AI-powered automation team. We build custom, reliable API workflows that eliminate manual data entry.

Speak with an Integration Architect

We build custom API workflows that don't hit rate limits.

I can see you're looking at mapping Twilio to Procore. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?