Automate Trello & Podium

Stop paying for mismatched spreadsheets. Sync data between Trello and Podium in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Trello"]
        T1(["Card Archived Legacy"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Podium"]
        A1(["Cancel an Invoice"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Trello and Podium operate independently, project updates in Trello may not reflect in customer interactions on Podium. For instance, if a project manager moves a card to 'Completed' in Trello, the customer support team may still be responding to inquiries about that project, unaware of its status. This leads to wasted time as team members manually check Trello for updates and copy-paste information into Podium, creating potential for outdated or incorrect information being communicated to customers.

Top Ways to Automate Trello & Podium

Automated Task Creation: Instantly create Trello cards from new customer inquiries received through Podium, ensuring that no lead is overlooked and that your team can respond promptly.
Real-Time Feedback Loop: Automatically update Trello task statuses based on customer feedback collected via Podium, allowing teams to prioritize tasks based on real-time insights and improve project outcomes.
Centralized Notifications: Receive consolidated notifications in Trello for all customer interactions logged in Podium, enabling teams to stay informed and react quickly to customer needs without switching between platforms.

How to Build the Trello → Podium Sync

Set up a webhook in Trello to listen for the 'cardMoved' event. This will trigger whenever a card is moved to a different list.
Configure the webhook to send a POST request to your server endpoint, e.g., https://your-server.com/trello-webhook.
In your server code, extract the payload data from Trello, specifically the card ID, the new list name, and the card's title.
Map the extracted data to the Podium API format. For example, if the card is moved to 'Completed', prepare a JSON object with the card title and status.
Make a POST request to the Podium API endpoint https://api.podium.com/v1/messages with the prepared JSON payload to update customer messaging.

Developer Warnings & API Gotchas

Ensure that the list names in Trello match the expected statuses in Podium; a mismatch can lead to incorrect updates being sent.
Be cautious with the payload size from Trello; if a card contains too much data, it may exceed Podium's API limits, resulting in failed requests.
When handling the card ID, ensure that it is correctly mapped to the corresponding customer interaction in Podium, as discrepancies can lead to updates being sent to the wrong customers.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Trello... Card Archived (Legacy)

Do this in Podium Cancel an Invoice
When this happens in Trello... Card Due

Do this in Podium Create an Invoice
When this happens in Trello... Card Moved to List

Do this in Podium Process a List of Events by the Data Feed
When this happens in Trello... Card Moved to List (Legacy)

Do this in Podium Process an Event by the Data Feed
When this happens in Trello... Card Updated

Do this in Podium Refund an Invoice

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I can see you're looking at mapping Trello to Podium. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?