SyncMatrix.
Stripe logo + Podium logo

Automate Stripe & Podium

Stop paying for mismatched spreadsheets. Sync data between Stripe and Podium in real-time, so you can manage your operations without the busywork.

Get This Workflow Built
Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Stripe"]
        T1(["Canceled Subscription"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Podium"]
        A1(["Cancel an Invoice"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When Stripe and Podium operate independently, customer payment information can become fragmented. For instance, if a customer makes a payment via Stripe, that transaction data may not automatically reflect in Podium's messaging system. This results in customer support teams manually entering payment details into Podium to maintain accurate records, wasting hours each week and increasing the likelihood of human error, such as incorrect payment amounts or mismatched customer identities.

Top Ways to Automate Stripe & Podium

  • Automated Payment Notifications: Instantly notify customers via Podium when payments are processed through Stripe, ensuring timely communication and enhancing customer satisfaction.
  • Streamlined Customer Feedback Collection: Automatically trigger feedback requests in Podium after a transaction is completed in Stripe, allowing businesses to gather valuable insights without manual intervention.
  • Centralized Reporting: Consolidate financial data from Stripe and customer interactions from Podium into a single dashboard, providing businesses with a comprehensive view of performance and facilitating informed decision-making.

How to Build the Stripe → Podium Sync

  1. Set up a webhook in Stripe to listen for payment events using the endpoint /v1/events.
  2. Filter the events to capture payment_intent.succeeded and charge.succeeded events.
  3. Extract relevant payload data, including customer.id, amount, and currency.
  4. Use the Podium API endpoint /api/v1/messages to POST the extracted data.
  5. Format the POST request to include the customer ID and payment details as follows: { "customer_id": "", "amount": , "currency": "" }.
  6. Verify that the data is correctly inserted into Podium by checking the response for success status.

Developer Warnings & API Gotchas

  • Ensure that the customer ID from Stripe matches the corresponding ID in Podium; discrepancies can lead to messages being sent to the wrong customer.
  • When extracting the amount, remember to convert the value to the appropriate format expected by Podium, as Stripe may return it in cents while Podium requires it in dollars.
  • Be cautious with the currency field; if the payment is in a different currency than what Podium expects, it may cause errors in message creation or reporting.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in Stripe... Canceled Subscription
    Do this in Podium Cancel an Invoice
  • When this happens in Stripe... Checkout Session Completed
    Do this in Podium Create an Invoice
  • When this happens in Stripe... Create a billing meter event
    Do this in Podium Process a List of Events by the Data Feed
  • When this happens in Stripe... Create a billing meter event adjustment
    Do this in Podium Process an Event by the Data Feed
  • When this happens in Stripe... Create a webhook endpoint
    Do this in Podium Refund an Invoice

SyncMatrix Experts

Available for Hire

We are an AI-powered automation team. We build custom, reliable API workflows that eliminate manual data entry.

Speak with an Integration Architect

We build custom API workflows that don't hit rate limits.

I can see you're looking at mapping Stripe to Podium. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?