Automate Stripe & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between Stripe and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Stripe"]
        T1(["Canceled Subscription"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Stripe and Acuity Scheduling operate in isolation, payment confirmations can fail to sync with scheduled appointments. For instance, if a customer pays for a session via Stripe, the payment data may not reach Acuity, resulting in double bookings or missed appointments. The scheduling team is forced to manually cross-reference payment records with appointment slots, wasting hours each week on data entry and verification, which could be better spent on customer engagement.

Top Ways to Automate Stripe & Acuity Scheduling

Automated Payment Confirmation: Instantly send payment confirmations to clients upon successful transactions, ensuring they receive immediate acknowledgment of their bookings and payments.
Seamless Appointment Scheduling: Automatically create and update appointments in Acuity Scheduling based on Stripe transactions, eliminating the risk of double bookings and ensuring accurate scheduling.
Real-Time Financial Reporting: Sync data between Stripe and Acuity Scheduling to generate comprehensive financial reports, providing insights into revenue trends and helping businesses make informed decisions.

How to Build the Stripe → Acuity Scheduling Sync

Set up a webhook in Stripe to listen for the account.updated event. This will notify your application whenever a connected account's capabilities change.
On receiving the webhook, extract the relevant data such as account.id and capabilities from the payload.
Use the List all persons endpoint to retrieve the associated persons for the account using /v1/accounts/{account.id}/persons.
For each person, gather their details and prepare a payload for Acuity Scheduling's REST API.
POST the data to Acuity Scheduling using the /appointments endpoint, ensuring to include all necessary fields such as customer_id, start_time, and duration.

Developer Warnings & API Gotchas

Ensure that the customer_id in Acuity matches the person.id from Stripe; mismatches will result in failed API calls.
Be cautious with the data types when mapping payment amounts; Stripe uses cents while Acuity may expect a different format.
When updating appointment details, verify that the account.id corresponds to the correct scheduling account in Acuity to avoid overwriting the wrong records.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Stripe... Canceled Subscription

Do this in Acuity Scheduling Add Blocked Off Time
When this happens in Stripe... Checkout Session Completed

Do this in Acuity Scheduling Add Coupon Code
When this happens in Stripe... Create a billing meter event

Do this in Acuity Scheduling Add Package Code
When this happens in Stripe... Create a billing meter event adjustment

Do this in Acuity Scheduling Add or Update Client

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I can see you're looking at mapping Stripe to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?