Automate Slack & Jobber

Stop paying for mismatched spreadsheets. Sync data between Slack and Jobber in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Slack"]
        T1(["Fetch Custom Actions"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Jobber"]
        A1(["Add Note to Request"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Slack and Jobber operate independently, field service teams often miss critical updates about job statuses. For instance, when a technician marks a job as completed in Jobber, this information may not reach the project manager in Slack until they manually check the Jobber dashboard. This leads to delays in communication, where the project manager spends time cross-referencing job statuses instead of focusing on planning upcoming tasks. The result is a loss of real-time visibility into job progress, causing potential scheduling conflicts and resource misallocation.

Top Ways to Automate Slack & Jobber

Automated Job Notifications: Instantly notify your team in Slack whenever a new job is created or updated in Jobber, ensuring everyone is aligned and informed in real-time.
Streamlined Communication: Enable seamless communication by allowing team members to discuss job details directly in Slack, reducing the need to switch between platforms and enhancing collaboration.
Centralized Reporting: Automatically generate and share performance reports from Jobber in designated Slack channels, providing your team with immediate access to key metrics and insights for informed decision-making.

How to Build the Slack → Jobber Sync

In your Slack workspace, set up a Standard Webhook by navigating to the 'Apps' section and selecting 'Incoming Webhooks'. Create a new webhook URL for the channel where job updates should be sent.
Configure Jobber to send job completion notifications. Go to the Jobber API documentation and locate the 'Create Job' endpoint. Ensure you have the necessary API key for authentication.
In Jobber, set up a webhook trigger that listens for job completion events. When a job status changes to 'completed', extract the relevant payload data, including job ID, technician name, and completion timestamp.
Format the extracted data into a JSON object that matches your Slack message format, for example: {"text": "Job ID: {job_id} completed by {technician_name} on {completion_timestamp}"}.
POST this JSON object to the Slack webhook URL you created in step 1 using a HTTP POST request.

Developer Warnings & API Gotchas

Ensure that the job IDs in Jobber are correctly formatted in the Slack message. If they include special characters, they may not render properly in Slack.
When configuring the webhook in Jobber, confirm that the event payload contains all necessary fields. Missing fields can lead to incomplete messages in Slack.
Be cautious with the time zone settings in Jobber and Slack; discrepancies can cause confusion about job completion times if not aligned.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Slack... Fetch Custom Actions

Do this in Jobber Add Note to Request
When this happens in Slack... List Canvas Sections

Do this in Jobber Add Tags to Client
When this happens in Slack... List Canvases

Do this in Jobber Create Client
When this happens in Slack... List Channels available for User

Do this in Jobber Create Job
When this happens in Slack... List Private Channels available for User

Do this in Jobber Create Quote

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I can see you're looking at mapping Slack to Jobber. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?