Automate ServiceTitan & Stripe

Stop paying for mismatched spreadsheets. Sync data between ServiceTitan and Stripe in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["ServiceTitan"]
        T1(["Booking"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Stripe"]
        A1(["Accept a quote"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When ServiceTitan and Stripe operate independently, the finance team often faces discrepancies in payment records. For instance, if a service job is completed in ServiceTitan but the payment is not processed in Stripe, the finance team spends hours manually reconciling these records. This leads to confusion over which jobs have been paid and which are still outstanding, resulting in delayed cash flow and frustrated technicians waiting for payment confirmation.

Top Ways to Automate ServiceTitan & Stripe

Automated Invoicing: Seamlessly generate and send invoices from ServiceTitan directly to Stripe, ensuring timely billing and reducing manual entry errors.
Real-Time Payment Updates: Instantly sync payment statuses from Stripe back to ServiceTitan, providing your team with up-to-date information on customer transactions and job completions.
Comprehensive Reporting: Consolidate financial data from both platforms into a single dashboard, enabling better financial oversight and informed decision-making for your business.

How to Build the ServiceTitan → Stripe Sync

Set up a webhook in ServiceTitan to listen for the 'Job Completed' event. This will trigger whenever a job is marked as finished.
In the webhook payload, extract the job ID, customer details, and total amount due.
Use the Stripe API to create an account link by sending a POST request to /v1/accounts with the extracted customer details.
Once the account link is created, initiate a session by sending a POST request to /v1/account_links with the account ID and the job ID as metadata.
Monitor the payment status by listening for the 'Payment Successful' event in Stripe and update the job status in ServiceTitan accordingly.

Developer Warnings & API Gotchas

Ensure that the customer identifiers in ServiceTitan match the identifiers used in Stripe; discrepancies can lead to failed account link creation.
Be cautious with the job ID mapping; if multiple jobs are completed simultaneously, ensure that the correct job ID is associated with the right payment session to avoid confusion.
When updating job statuses in ServiceTitan based on Stripe events, confirm that the payment status is fully processed to prevent premature status updates.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in ServiceTitan... Booking

Do this in Stripe Accept a quote
When this happens in ServiceTitan... Booking Providers

Do this in Stripe Activate a billing alert
When this happens in ServiceTitan... Business Units Data

Do this in Stripe Approve a review
When this happens in ServiceTitan... Campaigns

Do this in Stripe Archive a billing alert
When this happens in ServiceTitan... Employees Data

Do this in Stripe Archive an invoice rendering template

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I can see you're looking at mapping ServiceTitan to Stripe. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?