Automate ServiceTitan & CompanyCam

Stop paying for mismatched spreadsheets. Sync data between ServiceTitan and CompanyCam in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["ServiceTitan"]
        T1(["Booking"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["CompanyCam"]
        A1(["Add Photo"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When ServiceTitan and CompanyCam operate independently, field technicians often manually input job details and photo documentation into both systems. This leads to discrepancies in job status updates, as the project management team relies on ServiceTitan for real-time information. If a technician completes a job but forgets to upload photos to CompanyCam, the marketing team is left without visual documentation for case studies, wasting hours chasing down missing images and verifying job completion statuses.

Top Ways to Automate ServiceTitan & CompanyCam

Seamless Job Updates: Automatically sync job details from ServiceTitan to CompanyCam, ensuring that all team members have access to the latest information and documentation without manual entry.
Instant Photo Documentation: Capture and upload job site photos directly from CompanyCam to ServiceTitan, allowing for real-time updates and eliminating the risk of lost or misplaced images.
Enhanced Reporting: Generate comprehensive reports that combine ServiceTitan job data with CompanyCam documentation, providing stakeholders with a complete view of project progress and outcomes.

How to Build the ServiceTitan → CompanyCam Sync

In ServiceTitan, navigate to the 'Integrations' section and set up a Standard Webhook that triggers on job completion. Configure the webhook to send a POST request to your integration endpoint.
Set the webhook to include relevant job data such as job ID, customer name, and completion status in the payload.
On your integration endpoint, parse the incoming JSON data to extract the job ID and customer name.
Use the CompanyCam REST API to create a new photo documentation entry. Make a POST request to the endpoint https://api.companycam.com/v1/projects/{project_id}/photos.
Include the extracted job ID and customer name in the payload along with the photo URL and any other necessary metadata.
Test the integration by completing a job in ServiceTitan and verifying that the corresponding photo documentation is created in CompanyCam.

Developer Warnings & API Gotchas

Ensure that the job ID from ServiceTitan matches the project ID in CompanyCam; mismatched IDs will result in failed photo uploads.
When extracting data from the webhook payload, confirm that all required fields for CompanyCam are populated; missing fields can cause the API request to return errors.
Be cautious with the data types; for instance, ensure that the job completion status is correctly formatted as a string, as CompanyCam may reject unexpected data types.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in ServiceTitan... Booking

Do this in CompanyCam Add Photo
When this happens in ServiceTitan... Booking Providers

Do this in CompanyCam Add Project
When this happens in ServiceTitan... Business Units Data

Do this in CompanyCam Add Project Label
When this happens in ServiceTitan... Campaigns

Do this in CompanyCam Create Checklist From Template
When this happens in ServiceTitan... Employees Data

Do this in CompanyCam Create Project

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I can see you're looking at mapping ServiceTitan to CompanyCam. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?