Automate SendGrid & Jobber

Stop paying for mismatched spreadsheets. Sync data between SendGrid and Jobber in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["SendGrid"]
        T1(["Email Templates List"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Jobber"]
        A1(["Add Note to Request"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Sendgrid and Jobber operate independently, customer communication can break down significantly. For instance, when a job is completed in Jobber, the confirmation email sent via Sendgrid may not reflect the actual job details, leading to incorrect information being sent to clients. This discrepancy forces field service teams to manually cross-reference job completion data with email communications, wasting hours each week and increasing the likelihood of errors that could damage client relationships.

Top Ways to Automate SendGrid & Jobber

Automated Customer Notifications: Seamlessly send automated email notifications through SendGrid for job confirmations, reminders, and updates, ensuring your customers are always informed and engaged.
Streamlined Feedback Collection: Automatically trigger follow-up emails via SendGrid after service completion, allowing you to gather valuable customer feedback directly into Jobber for analysis and improvement.
Efficient Lead Management: Capture leads from your website and automatically create new jobs in Jobber, while sending a welcome email through SendGrid, ensuring no opportunity is missed and all leads are nurtured promptly.

How to Build the SendGrid → Jobber Sync

Set up a webhook in Sendgrid by navigating to Settings > Webhooks and selecting 'Event Webhook'. Enter the endpoint URL for Jobber’s API where you will receive the data.
Listen for the 'job.completed' event in the webhook payload. This event will contain details such as job ID, customer email, and completion timestamp.
Extract the relevant data from the webhook payload, specifically the job ID and customer email.
Use the Jobber API endpoint POST /jobs/{job_id}/email to send the email confirmation. Ensure you include the extracted job ID and customer email in the request body.
Test the integration by completing a job in Jobber and verifying that the email sent through Sendgrid contains the correct job details.

Developer Warnings & API Gotchas

Ensure that the job ID extracted from the Sendgrid webhook matches the format expected by Jobber's API. If there are discrepancies in the ID format, the POST request will fail.
Be aware that the Sendgrid webhook may send multiple events for a single job completion (e.g., 'processed' and 'delivered'). Make sure to filter for only the 'job.completed' event to avoid duplicate emails.
Jobber’s API may require specific headers for authentication. Ensure that your POST request includes the correct API key in the headers to prevent unauthorized access errors.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in SendGrid... Email Templates List

Do this in Jobber Add Note to Request
When this happens in SendGrid... Fetch Custom Actions

Do this in Jobber Add Tags to Client

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I can see you're looking at mapping SendGrid to Jobber. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?