Automate Procore & Twilio

Stop paying for mismatched spreadsheets. Sync data between Procore and Twilio in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Procore"]
        T1(["List company vendors"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Twilio"]
        A1(["Call Legacy"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Procore and Twilio operate independently, project managers face significant delays in communication. For instance, when a new project is created in Procore, the lack of real-time notifications means that team members miss critical updates, leading to manual data entry of project details into Twilio for SMS notifications. This results in duplicated efforts, with project coordinators wasting hours ensuring that everyone is informed about project milestones, which could lead to missed deadlines and miscommunication among teams.

Top Ways to Automate Procore & Twilio

Automated SMS Notifications: Instantly send project updates and alerts to team members and stakeholders via SMS, ensuring everyone is informed of critical changes and deadlines without manual intervention.
Real-Time Issue Reporting: Enable field workers to report issues directly from Procore to Twilio, triggering immediate SMS alerts to project managers for swift resolution, reducing downtime and enhancing responsiveness.
Scheduled Reminders: Automate reminders for upcoming tasks, meetings, and deadlines through Twilio, ensuring that all team members stay on track and reducing the risk of missed commitments.

How to Build the Procore → Twilio Sync

Set up a listener for the Procore New Project Webhook. This webhook will trigger whenever a new project is created in Procore.
Extract the relevant data from the webhook payload, specifically the project name, project ID, and any associated contact information.
Utilize the Twilio REST API to send an SMS notification. To do this, make a POST request to the Twilio API endpoint: https://api.twilio.com/2010-04-01/Accounts/{AccountSid}/Messages.json.
In the POST request, include the following parameters:
- From: Your Twilio number
- To: The recipient's phone number extracted from the Procore payload
- Body: A message that includes the project name and ID, e.g., 'New Project Created: {project_name} (ID: {project_id})'
Test the integration to ensure that SMS notifications are sent correctly upon the creation of a new project in Procore.

Developer Warnings & API Gotchas

Ensure that the phone numbers in the Procore payload are in E.164 format, as Twilio requires this format for the To parameter.
Be cautious with the data types; the project ID may be an integer in Procore but should be treated as a string when constructing the SMS body to avoid formatting issues.
Double-check the webhook payload structure from Procore, as any changes in their API may affect the data extraction process, leading to incomplete or incorrect notifications.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Procore... List company vendors

Do this in Twilio Call (Legacy)
When this happens in Procore... List of Admin - Company Offices

Do this in Twilio Call Phone
When this happens in Procore... List of Admin - Form Template

Do this in Twilio SMS (Legacy)
When this happens in Procore... List of Admin - Programs

Do this in Twilio Send SMS
When this happens in Procore... List of Admin - Project Bid Types

Do this in Twilio Send WhatsApp Message

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I can see you're looking at mapping Procore to Twilio. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?