Pipedrive logo + Klaviyo logo

Automate Pipedrive & Klaviyo

Stop paying for mismatched spreadsheets. Sync data between Pipedrive and Klaviyo in real-time, so you can manage your operations without the busywork.

Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Pipedrive"]
        T1(["Activity Filter Dynamic Dropdown"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth} V -->|Fail| DLQ[Dead Letter
Queue] V -->|Pass| Map[Data Mapping
& Transformation] Map --> Retry[Rate Limiting
& Retries] end subgraph Target ["Klaviyo"] A1(["Add Profile to List"]) end T1 -->|JSON Payload| W Retry -->|Authenticated API POST| A1 style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5 style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5 style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When Pipedrive and Klaviyo operate independently, lead information can fall through the cracks. For instance, if a sales rep updates a deal stage in Pipedrive, that change may not reflect in Klaviyo, leading to marketing campaigns targeting outdated leads. This results in the marketing team manually checking Pipedrive for updates, wasting hours each week and risking sending irrelevant emails to potential customers.

Top Ways to Automate Pipedrive & Klaviyo

  • Automated Lead Nurturing: Instantly sync leads from Pipedrive to Klaviyo, enabling targeted email campaigns based on real-time sales activity and customer behavior.
  • Personalized Follow-Ups: Automatically trigger personalized follow-up emails in Klaviyo when a lead moves to a specific stage in Pipedrive, ensuring timely and relevant communication.
  • Comprehensive Reporting: Generate unified reports that combine sales data from Pipedrive with marketing performance metrics from Klaviyo, providing actionable insights to optimize your sales and marketing strategies.

How to Build the Pipedrive → Klaviyo Sync

  1. In Pipedrive, navigate to the 'Settings' menu and select 'Webhooks'. Create a new webhook that triggers on the 'Deal Updated' event.
  2. Set the webhook URL to your endpoint that will handle incoming data. This endpoint should be capable of receiving JSON payloads.
  3. In your webhook setup, ensure you extract the necessary fields from the Pipedrive payload, such as 'id', 'title', 'stage_id', and 'person_id'.
  4. Next, configure your endpoint to format this data for Klaviyo. For example, create a JSON object that includes 'deal_id', 'deal_title', and 'stage'.
  5. Use the Klaviyo API endpoint for creating or updating a profile: POST to https://a.klaviyo.com/api/profiles/ with the formatted JSON payload.
  6. Include your Klaviyo API key in the headers for authentication. Ensure the 'Content-Type' is set to 'application/json'.

Developer Warnings & API Gotchas

  • Be cautious with the 'stage_id' mapping; Klaviyo may not have a direct equivalent for Pipedrive's deal stages, leading to potential misalignment in your marketing efforts.
  • Ensure that the 'person_id' from Pipedrive corresponds to an existing profile in Klaviyo; otherwise, you may inadvertently create duplicate profiles.
  • When handling the JSON payload, verify that the data types match Klaviyo's expected formats, as discrepancies can lead to API errors during the POST request.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in Pipedrive... Activity Filter Dynamic Dropdown
    Do this in Klaviyo Add Profile to List
  • When this happens in Pipedrive... Activity Matching Filter
    Do this in Klaviyo Add Tag to List
  • When this happens in Pipedrive... Activity Type Dynamic Dropdown
    Do this in Klaviyo Add Tag to Segment
  • When this happens in Pipedrive... Currency Dynamic Dropdown
    Do this in Klaviyo Create Event
  • When this happens in Pipedrive... Deal Fields Dynamic Dropdown
    Do this in Klaviyo Create List

SyncMatrix Experts

Available for Hire

We are an AI-powered automation team. We build custom, reliable API workflows that eliminate manual data entry.

Speak with an Integration Architect

We build custom API workflows that don't hit rate limits.

I can see you're looking at mapping Pipedrive to Klaviyo. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?