Automate Pipedrive & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between Pipedrive and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Pipedrive"]
        T1(["Activity Filter Dynamic Dropdown"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Pipedrive and Acuity Scheduling operate independently, sales teams often face the issue of lost appointment data. For instance, when a lead schedules a meeting through Acuity, that information may not automatically update in Pipedrive, leading to missed follow-ups. Sales representatives waste valuable time manually checking Acuity for appointments and entering them into Pipedrive, which not only increases the risk of human error but also detracts from their primary focus on closing deals.

Top Ways to Automate Pipedrive & Acuity Scheduling

Automated Lead Scheduling: Automatically convert new leads from Pipedrive into scheduled appointments in Acuity, ensuring that no opportunity is missed and that your sales pipeline remains full.
Real-Time Data Sync: Keep client information up-to-date across both platforms, allowing sales teams to access the latest details for informed follow-ups and improved customer interactions.
Streamlined Reporting: Generate comprehensive reports that combine sales data from Pipedrive with scheduling metrics from Acuity, providing insights into conversion rates and appointment effectiveness.

How to Build the Pipedrive → Acuity Scheduling Sync

In Pipedrive, configure a webhook to trigger on the 'updated' event for deals. This can be done by navigating to 'Settings' > 'Webhooks' > 'Add Webhook'. Set the URL to your server endpoint that will handle the incoming data.
Set up your server to listen for the incoming webhook payload. The expected payload will include deal details such as 'id', 'title', and 'stage_id'. Extract the necessary data from the payload.
Transform the extracted data into the format required by Acuity Scheduling. For instance, map the Pipedrive deal 'title' to the Acuity appointment 'name' and the deal 'id' to a custom field in Acuity.
Make a POST request to the Acuity Scheduling API endpoint at 'https://acuityscheduling.com/api/v1/appointments'. Include the transformed data in the request body, ensuring to set the correct headers for authentication.
Verify the response from Acuity to confirm that the appointment has been successfully created. Log any errors for troubleshooting.

Developer Warnings & API Gotchas

Ensure that the 'stage_id' in Pipedrive matches a corresponding status in Acuity; otherwise, appointments may be created in an incorrect state.
When extracting data, be cautious of null values in Pipedrive fields; if a deal does not have a title, the API call to Acuity will fail.
Double-check that the custom fields in Acuity are set up to accept the data types being sent from Pipedrive, as mismatched data types can lead to API errors.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Pipedrive... Activity Filter Dynamic Dropdown

Do this in Acuity Scheduling Add Blocked Off Time
When this happens in Pipedrive... Activity Matching Filter

Do this in Acuity Scheduling Add Coupon Code
When this happens in Pipedrive... Activity Type Dynamic Dropdown

Do this in Acuity Scheduling Add Package Code
When this happens in Pipedrive... Currency Dynamic Dropdown

Do this in Acuity Scheduling Add or Update Client

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I can see you're looking at mapping Pipedrive to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?