Automate Keap & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between Keap and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Keap"]
        T1(["Get Affiliates"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Keap and Acuity-scheduling operate independently, client appointment data entered in Acuity can become outdated in Keap, leading to missed follow-ups and lost sales opportunities. For instance, if a sales representative manually enters appointment details from Acuity into Keap, they risk typos or omissions, such as forgetting to include the client's email address or appointment time. This not only wastes valuable time but also frustrates the sales team, who rely on accurate data for their outreach efforts.

Top Ways to Automate Keap & Acuity Scheduling

Automated Client Onboarding: Seamlessly transfer new client information from Acuity Scheduling to Keap, ensuring that all contact details are captured accurately and instantly, reducing manual entry and the risk of errors.
Real-Time Appointment Notifications: Automatically send appointment reminders and follow-up emails through Keap, enhancing client communication and minimizing no-shows, which can significantly improve your scheduling efficiency.
Integrated Reporting and Analytics: Generate comprehensive reports that combine data from both platforms, providing insights into client engagement and scheduling trends, enabling data-driven decision-making for your business growth.

How to Build the Keap → Acuity Scheduling Sync

In Keap, configure a Standard Webhook to trigger on the 'Appointment Created' event. This webhook should send a POST request to your integration endpoint.
Set your integration endpoint to listen for the incoming data payload, which will include fields such as 'clientName', 'appointmentTime', and 'clientEmail'.
Extract the relevant data from the webhook payload. For example, map 'clientName' to a variable called name, 'appointmentTime' to time, and 'clientEmail' to email.
Use the Acuity-scheduling REST API to create a new appointment by sending a POST request to https://acuityscheduling.com/api/v1/appointments.
In the POST request, include a JSON body with the extracted data: { "name": name, "time": time, "email": email }.
Test the integration by creating a new appointment in Acuity and verifying that the data appears correctly in Keap.

Developer Warnings & API Gotchas

Ensure that the date format for 'appointmentTime' in the webhook payload matches the format expected by Acuity; otherwise, the API call will fail.
Be cautious when mapping 'clientEmail' as Acuity requires a valid email format; invalid formats will result in a 400 error response.
Watch for potential data type mismatches; for instance, if 'appointmentTime' is sent as a string but Acuity expects a timestamp, this will cause the API to reject the request.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Keap... Get Affiliates

Do this in Acuity Scheduling Add Blocked Off Time
When this happens in Keap... Get Companies

Do this in Acuity Scheduling Add Coupon Code
When this happens in Keap... Get Contact

Do this in Acuity Scheduling Add Package Code
When this happens in Keap... Get Custom Fields

Do this in Acuity Scheduling Add or Update Client

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I can see you're looking at mapping Keap to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?