Automate Jobber & SendGrid

Stop paying for mismatched spreadsheets. Sync data between Jobber and SendGrid in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Jobber"]
        T1(["Client Updated"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["SendGrid"]
        A1(["Create or Update Contact"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Jobber and Sendgrid operate independently, field service teams often face delays in customer communication. For instance, when a job is completed in Jobber, the relevant customer email address may not automatically update in Sendgrid, leading to missed notifications about job completion. This results in manual data entry by the operations team, who must cross-reference job details and customer emails, wasting valuable time and increasing the risk of errors in customer outreach.

Top Ways to Automate Jobber & SendGrid

Automated Appointment Reminders: Set up automated email reminders for clients using SendGrid, triggered by Jobber's scheduling system, ensuring customers are always informed about their upcoming appointments.
Instant Service Updates: Automatically notify customers of service status changes or delays via email, utilizing SendGrid's robust email capabilities to keep clients in the loop and enhance their experience.
Streamlined Follow-Up Communications: Create workflows that automatically send follow-up emails after service completion, allowing for timely feedback collection and upselling opportunities, all managed through the integration of Jobber and SendGrid.

How to Build the Jobber → SendGrid Sync

In Jobber, navigate to the 'Settings' section and select 'Webhooks'. Create a new webhook that listens to the 'Job Completed' event.
Set the webhook URL to your server endpoint that will handle incoming data, e.g., https://yourserver.com/jobber-webhook.
In your server code, extract the payload data, specifically the job_id and customer_email from the incoming webhook request.
Utilize the Sendgrid REST API to insert a new email. Make a POST request to https://api.sendgrid.com/v3/mail/send.
In the POST request, construct the JSON body to include the extracted customer_email in the 'to' field, and set the 'subject' and 'content' as needed for your email notification.
Test the integration by completing a job in Jobber and verifying that the email is sent via Sendgrid.

Developer Warnings & API Gotchas

Ensure that the customer_email field in Jobber is properly formatted; if it contains invalid email addresses, Sendgrid will reject the request.
When mapping the job_id from Jobber, confirm that it is included in the payload sent to Sendgrid for tracking purposes; neglecting this may lead to confusion in job management.
Be cautious with the JSON structure in the Sendgrid API request; any missing required fields, such as 'from', will result in a failed email delivery.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Jobber... Client Updated

Do this in SendGrid Create or Update Contact
When this happens in Jobber... Invoice Updated

Do this in SendGrid Find List by Name
When this happens in Jobber... Job Closed

Do this in SendGrid Send Email
When this happens in Jobber... Job Completed

Do this in SendGrid Send Email (Legacy)

SyncMatrix Experts

Available for Hire

We are an AI-powered automation team. We build custom, reliable API workflows that eliminate manual data entry.

Speak with an Integration Architect

We build custom API workflows that don't hit rate limits.

I can see you're looking at mapping Jobber to SendGrid. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?