Automate Jobber & Klaviyo

Stop paying for mismatched spreadsheets. Sync data between Jobber and Klaviyo in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Jobber"]
        T1(["Client Updated"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Klaviyo"]
        A1(["Add Profile to List"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Jobber and Klaviyo operate independently, the marketing team often misses critical client updates. For instance, if a job status changes in Jobber, such as a completed service or a cancellation, this information does not automatically reflect in Klaviyo. As a result, the marketing team may send promotional emails to clients who have recently canceled services, leading to wasted resources and potential customer dissatisfaction. This necessitates manual data entry by the operations team to ensure that client statuses are current, consuming valuable time that could be spent on more strategic initiatives.

Top Ways to Automate Jobber & Klaviyo

Automated Customer Follow-Ups: Trigger personalized follow-up emails through Klaviyo immediately after a job is completed in Jobber, ensuring timely communication and enhancing customer satisfaction.
Dynamic Segmentation: Automatically segment your customer list in Klaviyo based on Jobber data, such as service history or job type, to deliver targeted marketing campaigns that resonate with specific customer needs.
Real-Time Feedback Requests: Send automated requests for feedback via Klaviyo after service completion, allowing you to gather insights and improve service quality while keeping your customers engaged.

How to Build the Jobber → Klaviyo Sync

In Jobber, configure a webhook to trigger on job status updates. Set the webhook URL to point to your integration service that will handle incoming data.
In the webhook payload, extract the following fields: job_id, client_email, and status.
Transform the extracted data into the format required by Klaviyo. For example, create a JSON object with email set to client_email and properties containing job_id and status.
Use the Klaviyo REST API to POST the transformed data to the endpoint https://a.klaviyo.com/api/v1/people/. Include your API key in the header for authentication.
Confirm that the Klaviyo API response indicates a successful insert, and log any errors for troubleshooting.

Developer Warnings & API Gotchas

Ensure that the status field from Jobber is mapped correctly to Klaviyo properties. For example, if Jobber uses 'completed' and Klaviyo uses 'finished,' this mismatch can lead to incorrect client segmentation.
Be cautious of the data types in the payload; Klaviyo expects certain fields to be in specific formats (e.g., client_email must be a valid email format). Invalid formats will result in API errors.
Jobber webhooks may trigger multiple times for a single job update; implement deduplication logic in your integration service to avoid sending duplicate entries to Klaviyo.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Jobber... Client Updated

Do this in Klaviyo Add Profile to List
When this happens in Jobber... Invoice Updated

Do this in Klaviyo Add Tag to List
When this happens in Jobber... Job Closed

Do this in Klaviyo Add Tag to Segment
When this happens in Jobber... Job Completed

Do this in Klaviyo Create Event
When this happens in Jobber... Job Updated

Do this in Klaviyo Create List

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I can see you're looking at mapping Jobber to Klaviyo. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?