Jobber logo + HubSpot logo

Automate Jobber & HubSpot

Stop paying for mismatched spreadsheets. Sync data between Jobber and HubSpot in real-time, so you can manage your operations without the busywork.

Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Jobber"]
        T1(["Client Updated"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth} V -->|Fail| DLQ[Dead Letter
Queue] V -->|Pass| Map[Data Mapping
& Transformation] Map --> Retry[Rate Limiting
& Retries] end subgraph Target ["HubSpot"] A1(["Add Contact to List"]) end T1 -->|JSON Payload| W Retry -->|Authenticated API POST| A1 style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5 style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5 style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When Jobber and Hubspot are not integrated, field service teams often face significant delays in updating customer records. For instance, when a technician completes a job in Jobber, the customer details and service notes must be manually entered into Hubspot. This leads to outdated information in Hubspot, resulting in sales teams reaching out to clients with incorrect data, such as old service history or wrong contact information. The operations team spends excessive time reconciling these discrepancies, which could be better utilized for customer engagement.

Top Ways to Automate Jobber & HubSpot

  • Seamless Lead Management: Automatically sync leads from HubSpot to Jobber, ensuring your field service team has immediate access to customer information, reducing response times and enhancing service delivery.
  • Streamlined Appointment Scheduling: Integrate job scheduling in Jobber with HubSpot's calendar, allowing for real-time updates and notifications, minimizing scheduling conflicts and improving customer satisfaction.
  • Automated Follow-Up Communications: Trigger personalized follow-up emails through HubSpot after service completion in Jobber, fostering stronger client relationships and encouraging repeat business.

How to Build the Jobber → HubSpot Sync

  1. In Jobber, navigate to the 'Settings' menu and select 'Webhooks'. Create a new webhook that triggers on the 'Job Completed' event.
  2. Set the webhook URL to your server endpoint that will handle incoming requests, for example, https://your-server.com/jobber-webhook.
  3. In your webhook payload, extract the relevant fields such as customer_id, job_id, and service_notes.
  4. On your server, implement a listener for the Jobber webhook that processes incoming JSON data. For example, the payload may look like this: { "customer_id": "12345", "job_id": "67890", "service_notes": "Completed installation" }.
  5. Using the extracted customer_id, call the Hubspot API to check if the contact exists. Use the endpoint GET https://api.hubapi.com/contacts/v1/contact/vid/:vid/profile where :vid is the Hubspot ID.
  6. If the contact exists, prepare a JSON payload to update the contact with the new service notes: { "properties": [{ "property": "service_notes", "value": "Completed installation" }] }.
  7. Send a POST request to the Hubspot endpoint POST https://api.hubapi.com/contacts/v1/contact/vid/:vid/profile with the update payload.
  8. If the contact does not exist, create a new contact in Hubspot using the POST https://api.hubapi.com/contacts/v1/contact/ endpoint with a payload including customer details.

Developer Warnings & API Gotchas

  • Ensure the customer_id from Jobber matches the Hubspot contact ID format. If they differ, the update will fail.
  • Jobber's webhook may send multiple events for a single job completion; implement deduplication logic to avoid multiple updates in Hubspot.
  • Be cautious with the payload size when sending service notes; Hubspot has a character limit for certain fields, which could truncate important information.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in Jobber... Client Updated
    Do this in HubSpot Add Contact to List
  • When this happens in Jobber... Invoice Updated
    Do this in HubSpot Add Contact to Workflow
  • When this happens in Jobber... Job Closed
    Do this in HubSpot Create Associations
  • When this happens in Jobber... Job Completed
    Do this in HubSpot Create COS Blog Post
  • When this happens in Jobber... Job Updated
    Do this in HubSpot Create CRM Object

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I can see you're looking at mapping Jobber to HubSpot. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?