Automate Jobber & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between Jobber and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Jobber"]
        T1(["Client Updated"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Jobber and Acuity Scheduling operate independently, field service teams often face significant delays in scheduling appointments. For instance, if a technician completes a job in Jobber but fails to manually update Acuity, the appointment slot remains blocked, leading to potential double-bookings. This results in wasted time for both the scheduling team, who must constantly check for updates, and the technicians, who may arrive at a job site only to find it canceled or rescheduled.

Top Ways to Automate Jobber & Acuity Scheduling

Seamless Appointment Sync: Automatically sync appointments between Acuity Scheduling and Jobber, eliminating scheduling conflicts and ensuring that your field service team is always aware of their upcoming jobs.
Real-Time Job Updates: Instantly update job statuses in Jobber when appointments are confirmed or rescheduled in Acuity, providing your team with the latest information and enhancing communication with customers.
Automated Customer Notifications: Send automated reminders and notifications to customers about upcoming appointments, reducing no-shows and improving overall customer satisfaction.

How to Build the Jobber → Acuity Scheduling Sync

In Jobber, configure a webhook to listen for the 'Job Completed' event. This webhook should be set to trigger when a job status changes to 'Completed'.
Extract the necessary payload data, specifically the job ID, customer name, and appointment time from the webhook payload.
Using the extracted data, construct a POST request to the Acuity Scheduling API endpoint: https://acuityscheduling.com/api/v1/appointments.
In the POST request, include the following JSON payload: { "customerName": "[customer_name]", "jobId": "[job_id]", "appointmentTime": "[appointment_time]" }, replacing placeholders with actual data.
Test the integration to ensure that when a job is marked as completed in Jobber, an appointment is automatically created in Acuity Scheduling.

Developer Warnings & API Gotchas

Ensure the 'customerName' field in Acuity matches the format expected; otherwise, it may cause the API to reject the request.
Be cautious with time zone discrepancies between Jobber and Acuity; ensure that appointment times are converted to the correct time zone before sending the POST request.
Monitor the response from the Acuity API carefully; if an appointment fails to create, check the error message for clues on missing required fields.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Jobber... Client Updated

Do this in Acuity Scheduling Add Blocked Off Time
When this happens in Jobber... Invoice Updated

Do this in Acuity Scheduling Add Coupon Code
When this happens in Jobber... Job Closed

Do this in Acuity Scheduling Add Package Code
When this happens in Jobber... Job Completed

Do this in Acuity Scheduling Add or Update Client

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I can see you're looking at mapping Jobber to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?