Automate Jobber & ActiveCampaign

Stop paying for mismatched spreadsheets. Sync data between Jobber and ActiveCampaign in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Jobber"]
        T1(["Client Updated"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["ActiveCampaign"]
        A1(["Add Contact Note"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Jobber and ActiveCampaign operate independently, field service teams face significant challenges in managing customer follow-ups. For instance, when a job is completed in Jobber, the customer’s information and job details need to be manually entered into ActiveCampaign for follow-up marketing. This results in delays and potential errors, as the operations team spends hours entering data that could be automatically transferred. Consequently, valuable leads may be neglected or contacted too late, impacting overall customer engagement.

Top Ways to Automate Jobber & ActiveCampaign

Automated Lead Capture: Instantly sync new leads from Jobber to ActiveCampaign, ensuring that your sales team can follow up promptly, reducing the risk of lost opportunities.
Service Follow-Up Campaigns: Automatically trigger personalized follow-up emails after service completion, enhancing customer engagement and encouraging repeat business.
Performance Analytics: Generate comprehensive reports that combine service data from Jobber with marketing metrics from ActiveCampaign, enabling data-driven decisions that optimize both service delivery and marketing strategies.

How to Build the Jobber → ActiveCampaign Sync

In Jobber, configure a webhook to trigger on job completion. Set the webhook URL to your endpoint that listens for Jobber's job completion events.
Extract the relevant payload data from the webhook. Specifically, capture the customer's email, job details, and job completion date from the JSON payload.
In your endpoint, format the extracted data into the required structure for ActiveCampaign's API. Ensure the payload includes the customer's email and any custom fields you want to populate.
Make a POST request to ActiveCampaign's 'Create/Update Contact' endpoint at https://.api.activecampaign.com/api/3/contact/sync. Include the formatted JSON payload in the request body.
Test the integration by completing a job in Jobber and verifying that the contact is created or updated in ActiveCampaign with the correct details.

Developer Warnings & API Gotchas

Ensure that the email field in the Jobber webhook payload is consistently formatted, as ActiveCampaign requires it to be a valid email address for contact creation.
Be cautious with the data types when mapping job details; for example, if you send a date, ensure it matches the ISO 8601 format expected by ActiveCampaign.
If using custom fields in ActiveCampaign, verify that they exist before attempting to populate them, as missing fields can lead to API errors during the POST request.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Jobber... Client Updated

Do this in ActiveCampaign Add Contact Note
When this happens in Jobber... Invoice Updated

Do this in ActiveCampaign Add Contact to Account
When this happens in Jobber... Job Closed

Do this in ActiveCampaign Add Deal Pipeline
When this happens in Jobber... Job Completed

Do this in ActiveCampaign Add Deal Stage
When this happens in Jobber... Job Updated

Do this in ActiveCampaign Add Deal Task Type

SyncMatrix Experts

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I can see you're looking at mapping Jobber to ActiveCampaign. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?