Automate Housecall Pro & Klaviyo

Stop paying for mismatched spreadsheets. Sync data between Housecall Pro and Klaviyo in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Housecall Pro"]
        T1(["New Completed Job"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Klaviyo"]
        A1(["Add Profile to List"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Housecall Pro and Klaviyo operate independently, customer data from completed jobs often fails to sync with marketing campaigns. For instance, if a technician marks a job as completed in Housecall Pro, the corresponding customer email address and job details may not be updated in Klaviyo. This results in the marketing team sending promotions to customers who have already received services, wasting time and resources on manual data reconciliation to ensure accuracy in their campaigns.

Top Ways to Automate Housecall Pro & Klaviyo

Automated Customer Follow-Ups: Trigger personalized follow-up emails through Klaviyo based on service completion in Housecall Pro, ensuring timely communication and enhancing customer satisfaction.
Targeted Marketing Campaigns: Utilize customer data from Housecall Pro to segment your audience in Klaviyo, allowing for tailored marketing campaigns that resonate with specific customer needs and behaviors.
Real-Time Feedback Requests: Automatically send feedback requests via Klaviyo after a job is completed in Housecall Pro, enabling you to gather insights and improve service quality based on customer responses.

How to Build the Housecall Pro → Klaviyo Sync

In Housecall Pro, navigate to the 'Integrations' section and set up a Standard Webhook for the 'Job Completed' event. Configure the webhook to send a POST request to your designated endpoint.
Set the webhook payload to include the following data: { "customer_email": "{{customer.email}}", "job_id": "{{job.id}}", "job_details": "{{job.details}}" }.
On your server, create an endpoint (e.g., /api/klaviyo/integrate) that listens for incoming POST requests from Housecall Pro.
In your endpoint handler, extract the customer_email, job_id, and job_details from the incoming payload.
Construct a POST request to Klaviyo's API at https://a.klaviyo.com/api/v1/people to insert or update the customer profile. Include the extracted data in the request body as follows: { "data": { "type": "person", "attributes": { "email": "{{customer_email}}", "job_id": "{{job_id}}", "job_details": "{{job_details}}" } } }.
Ensure to include your Klaviyo API key in the request headers for authentication.

Developer Warnings & API Gotchas

Ensure that the email addresses in Housecall Pro are formatted correctly; if they contain typos or are missing, Klaviyo will reject the API request.
Be cautious with the data types in the payload; Klaviyo requires specific formats for certain fields (e.g., job_id must be a string), which can lead to failed inserts if mismatched.
When handling the incoming webhook, ensure that your server can process concurrent requests efficiently; otherwise, you may lose data if multiple job completions occur simultaneously.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Housecall Pro... New Completed Job

Do this in Klaviyo Add Profile to List
When this happens in Housecall Pro... New Scheduled Job

Do this in Klaviyo Add Tag to List

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I can see you're looking at mapping Housecall Pro to Klaviyo. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?