Automate Housecall Pro & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between Housecall Pro and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Housecall Pro"]
        T1(["New Completed Job"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Housecall Pro and Acuity Scheduling operate independently, appointment details often get lost in translation. For instance, if a technician updates an appointment status in Housecall Pro, that change may not reflect in Acuity Scheduling, leading to double bookings or missed appointments. The operations team spends hours manually checking both systems to ensure consistency, wasting valuable time that could be spent on customer service or improving workflows.

Top Ways to Automate Housecall Pro & Acuity Scheduling

Seamless Appointment Sync: Automatically synchronize appointments between Acuity Scheduling and Housecall Pro, ensuring that any changes made in one platform are instantly reflected in the other, eliminating the risk of double bookings.
Real-Time Customer Updates: Keep customer information up-to-date across both platforms, allowing your team to access the latest details without manual data entry, thus enhancing service delivery and client communication.
Automated Notifications: Set up automated reminders and notifications for both staff and clients, reducing no-shows and ensuring that everyone is informed about upcoming appointments, thereby improving operational efficiency.

How to Build the Housecall Pro → Acuity Scheduling Sync

Set up a webhook in Housecall Pro to listen for the 'Appointment Updated' event. This webhook will trigger whenever an appointment is modified.
Configure the webhook to send a payload containing essential fields such as 'appointment_id', 'status', 'date', and 'time' to your designated endpoint.
Create an endpoint in your server that will receive the webhook data. Extract the 'appointment_id', 'status', 'date', and 'time' from the incoming payload.
Use the Acuity Scheduling REST API to POST to the '/appointments/{appointment_id}' endpoint. Ensure you include the updated 'status', 'date', and 'time' in the request body to reflect the changes made in Housecall Pro.
Test the integration by updating an appointment in Housecall Pro and confirming that the changes are accurately reflected in Acuity Scheduling.

Developer Warnings & API Gotchas

Ensure that the 'appointment_id' in Housecall Pro matches the corresponding ID in Acuity Scheduling; mismatches can lead to failed updates.
Be mindful of the data formats for 'date' and 'time'; Housecall Pro may use a different format than Acuity Scheduling, requiring conversion before the API call.
When updating the 'status', confirm that the status values in Housecall Pro align with those accepted by Acuity Scheduling to avoid errors in the API response.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Housecall Pro... New Completed Job

Do this in Acuity Scheduling Add Blocked Off Time
When this happens in Housecall Pro... New Scheduled Job

Do this in Acuity Scheduling Add Coupon Code

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I can see you're looking at mapping Housecall Pro to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?