SyncMatrix.
CompanyCam logo + Acuity Scheduling logo

Automate CompanyCam & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between CompanyCam and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

Get This Workflow Built
Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["CompanyCam"]
        T1(["Checklist Completed"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[Webhook
Listener] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When CompanyCam and Acuity Scheduling operate independently, field teams often face delays in updating appointment statuses. For instance, when a photo documentation task is completed in CompanyCam, the corresponding appointment in Acuity does not reflect this change without manual intervention. This leads to scheduling conflicts and wasted time for administrative staff who must cross-reference both systems to ensure that appointments are accurately marked as completed, resulting in frustration and potential lost business opportunities.

Top Ways to Automate CompanyCam & Acuity Scheduling

  • Automated Appointment Confirmation: Instantly send photo documentation from CompanyCam to clients upon scheduling an appointment in Acuity, ensuring they have all necessary information at their fingertips.
  • Streamlined Project Updates: Automatically update project status in CompanyCam based on appointment outcomes logged in Acuity, keeping all team members informed and aligned.
  • Centralized Client Records: Sync client information between CompanyCam and Acuity, creating a comprehensive view of interactions, photos, and scheduling history for enhanced customer service.

How to Build the CompanyCam → Acuity Scheduling Sync

  1. In CompanyCam, set up a webhook to listen for the 'project.completed' event. This webhook will trigger whenever a photo documentation project is marked as complete.
  2. Configure the webhook to send a payload to your integration service, containing relevant data such as the project ID, client name, and completion timestamp.
  3. In your integration service, extract the necessary data from the webhook payload. For example, retrieve 'project.id', 'client.name', and 'completion.timestamp'.
  4. Use the extracted data to construct a POST request to the Acuity Scheduling API endpoint: https://acuityscheduling.com/api/v1/appointments.
  5. In the POST request, include the following JSON payload: { "clientId": "", "date": "", "status": "completed" }, ensuring that 'client.id' corresponds to the client in Acuity.
  6. Test the integration to confirm that when a project is marked complete in CompanyCam, the corresponding appointment in Acuity Scheduling updates accurately.

Developer Warnings & API Gotchas

  • Ensure that the 'client.id' in Acuity matches the client information from CompanyCam; mismatches can lead to failed POST requests.
  • Be aware that the 'completion.timestamp' format must match Acuity's expected date format; otherwise, the API may reject the appointment update.
  • When handling multiple projects, ensure your integration service can manage concurrent webhook triggers to avoid data collisions or overwrites.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in CompanyCam... Checklist Completed
    Do this in Acuity Scheduling Add Blocked Off Time
  • When this happens in CompanyCam... List Checklist Template
    Do this in Acuity Scheduling Add Coupon Code
  • When this happens in CompanyCam... List of project labels
    Do this in Acuity Scheduling Add Package Code
  • When this happens in CompanyCam... List of tags
    Do this in Acuity Scheduling Add or Update Client

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I can see you're looking at mapping CompanyCam to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?