SyncMatrix.
ClickUp logo + Acuity Scheduling logo

Automate ClickUp & Acuity Scheduling

Stop paying for mismatched spreadsheets. Sync data between ClickUp and Acuity Scheduling in real-time, so you can manage your operations without the busywork.

Get This Workflow Built
Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["ClickUp"]
        T1(["Assignees"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Acuity Scheduling"]
        A1(["Add Blocked Off Time"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When Clickup and Acuity Scheduling operate independently, project managers often face the issue of double-booking resources. For instance, if a team member schedules a meeting in Acuity without it reflecting in Clickup, the project timeline can become skewed. This leads to manual data entry where team members must cross-reference schedules, wasting valuable hours and increasing the risk of missed deadlines.

Top Ways to Automate ClickUp & Acuity Scheduling

  • Automated Task Creation: Instantly create ClickUp tasks from Acuity appointments, ensuring that every client meeting translates into actionable items without manual entry.
  • Real-Time Calendar Sync: Synchronize your ClickUp tasks with Acuity's scheduling calendar, eliminating conflicts and ensuring that your team is always aware of their commitments.
  • Client Follow-Up Reminders: Automatically generate reminders in ClickUp for follow-ups after Acuity appointments, enhancing client relationships and ensuring no opportunity is missed.

How to Build the ClickUp → Acuity Scheduling Sync

  1. In Clickup, navigate to your workspace settings and set up a Standard Webhook. Choose the event 'Task Created' to trigger the webhook.
  2. Configure the webhook URL to point to your server endpoint that will handle incoming requests.
  3. In your server code, extract the necessary payload data from the webhook, specifically the 'task_id', 'task_name', and 'due_date' fields.
  4. Use this data to construct a POST request to the Acuity Scheduling API endpoint: https://acuityscheduling.com/api/v1/appointments.
  5. Ensure your POST request includes the required fields: 'name', 'start_time', and 'duration', mapping them from the Clickup task data accordingly.
  6. Test the integration by creating a new task in Clickup and verifying that it generates a corresponding appointment in Acuity Scheduling.

Developer Warnings & API Gotchas

  • Ensure that the 'due_date' from Clickup is converted to the correct time zone format required by Acuity Scheduling to avoid scheduling conflicts.
  • Be cautious with the 'task_name' length; Acuity has a character limit that, if exceeded, will result in a failed API call.
  • When handling the webhook payload, check for null values in 'task_id' or 'due_date' to prevent sending incomplete data to Acuity, which can cause errors in appointment creation.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in ClickUp... Assignees
    Do this in Acuity Scheduling Add Blocked Off Time
  • When this happens in ClickUp... Custom Fields
    Do this in Acuity Scheduling Add Coupon Code
  • When this happens in ClickUp... Custom Task Type
    Do this in Acuity Scheduling Add Package Code
  • When this happens in ClickUp... Fetch Custom Actions
    Do this in Acuity Scheduling Add or Update Client

SyncMatrix Experts

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I can see you're looking at mapping ClickUp to Acuity Scheduling. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?