Acuity Scheduling logo + Typeform logo

Automate Acuity Scheduling & Typeform

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and Typeform in real-time, so you can manage your operations without the busywork.

Custom API Integration
Secure Data Transfer
Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth} V -->|Fail| DLQ[Dead Letter
Queue] V -->|Pass| Map[Data Mapping
& Transformation] Map --> Retry[Rate Limiting
& Retries] end subgraph Target ["Typeform"] A1(["Create an Empty Form"]) end T1 -->|JSON Payload| W Retry -->|Authenticated API POST| A1 style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5 style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5 style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff
When Acuity Scheduling and Typeform operate independently, appointment details such as client names, email addresses, and scheduled times are often manually transcribed into Typeform for follow-up surveys. This manual entry not only consumes valuable time for the operations team but also introduces a high risk of errors, such as misspelled names or incorrect appointment times. Consequently, these inaccuracies can lead to poor customer experiences and wasted resources in follow-up communications.

Top Ways to Automate Acuity Scheduling & Typeform

  • Automated Appointment Scheduling: Instantly convert Typeform responses into scheduled appointments in Acuity, eliminating manual entry and ensuring accurate booking based on client availability.
  • Streamlined Data Collection: Automatically populate Typeform responses into client profiles within Acuity, ensuring that all relevant information is readily available for each appointment, enhancing the client experience.
  • Real-Time Notifications: Receive instant alerts whenever a new Typeform submission leads to an appointment in Acuity, allowing your team to respond promptly and maintain high levels of customer engagement.

How to Build the Acuity Scheduling → Typeform Sync

  1. In Acuity Scheduling, navigate to the 'Integrations' section and set up a Standard Webhook. Configure the webhook to trigger on the 'Appointment Created' event.
  2. Specify the webhook URL where the data will be sent. This should point to your middleware or integration platform capable of handling incoming webhook requests.
  3. In your middleware, listen for the incoming POST request from Acuity. Extract the relevant payload data, including client name, email, appointment date, and time.
  4. Next, prepare a POST request to the Typeform REST API endpoint: https://api.typeform.com/forms/{form_id}/responses. Replace {form_id} with your actual Typeform ID.
  5. Construct the JSON payload for the Typeform API, ensuring to map the extracted data correctly. For example, include fields like email, name, and appointment_time in the appropriate format required by Typeform.
  6. Send the POST request to Typeform. Confirm that the response indicates a successful submission.

Developer Warnings & API Gotchas

  • Ensure that the data types in the JSON payload sent to Typeform match the expected formats, especially for date and time fields. Typeform may require specific formatting (e.g., ISO 8601) for date fields.
  • Be cautious of duplicate entries in Typeform if the same appointment is created multiple times in Acuity. Implement a check in your middleware to prevent duplicate submissions based on unique identifiers.
  • When mapping fields, ensure that all required fields in Typeform are populated. If any required fields are missing, the API will return an error response, causing the integration to fail.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

  • When this happens in Acuity Scheduling... Appointment Canceled
    Do this in Typeform Create an Empty Form
  • When this happens in Acuity Scheduling... Appointment Rescheduled
    Do this in Typeform Duplicates an Existing Form
  • When this happens in Acuity Scheduling... Appointment Start
    Do this in Typeform Update Dropdown, Multiple Choice or Ranking Question Options

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I can see you're looking at mapping Acuity Scheduling to Typeform. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?