Automate Acuity Scheduling & Trello

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and Trello in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Trello"]
        A1(["Add Attachment to Card"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Acuity Scheduling and Trello operate independently, appointment details can be lost, leading to missed deadlines and frustrated project managers. For instance, when a client books a meeting, the scheduling team manually enters this information into Trello, risking human error and outdated task statuses. This results in project timelines being mismanaged, as the project management team lacks real-time visibility into client appointments, wasting hours each week on corrections and updates.

Top Ways to Automate Acuity Scheduling & Trello

Automated Task Creation: Instantly create Trello cards for every new appointment booked in Acuity Scheduling, ensuring your team is always aware of upcoming client meetings and can prepare accordingly.
Real-Time Updates: Automatically update Trello cards when appointments are rescheduled or canceled in Acuity, keeping your project management board accurate and up-to-date without manual intervention.
Client Follow-Up Reminders: Set up automated reminders in Trello for follow-ups after client appointments, ensuring no opportunity is missed and enhancing client relationships through timely communication.

How to Build the Acuity Scheduling → Trello Sync

In Acuity Scheduling, set up a webhook to listen for the 'Appointment Scheduled' event. This webhook will trigger when a new appointment is created.
Configure the webhook to send a POST request to your server endpoint, e.g., https://yourserver.com/api/acuity-to-trello, with the payload containing appointment details such as client name, appointment time, and service type.
On your server, parse the incoming JSON payload to extract relevant fields: clientName, appointmentTime, and serviceType.
Use the Trello REST API to create a new card on the appropriate board. Make a POST request to https://api.trello.com/1/cards with the following parameters: name set to the clientName, due set to the appointmentTime, and desc set to the serviceType.
Ensure that you include your Trello API key and token in the request URL for authentication.

Developer Warnings & API Gotchas

Ensure the date format for appointmentTime matches Trello's expected format (ISO 8601) to avoid errors when creating cards.
Be mindful of the Trello board and list IDs; if these are hardcoded, any changes in the Trello structure will break the integration.
When parsing the Acuity payload, validate that all required fields are present; missing data can lead to incomplete Trello cards and confusion among team members.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Acuity Scheduling... Appointment Canceled

Do this in Trello Add Attachment to Card
When this happens in Acuity Scheduling... Appointment Rescheduled

Do this in Trello Add Checklist to Card
When this happens in Acuity Scheduling... Appointment Start

Do this in Trello Add Label to Card
When this happens in Acuity Scheduling... Appointment Types

Do this in Trello Add Member to Board
When this happens in Acuity Scheduling... Fetch Custom Actions

Do this in Trello Add Members to Card

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I can see you're looking at mapping Acuity Scheduling to Trello. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?