Automate Acuity Scheduling & Square

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and Square in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Square"]
        A1(["Add Customer to Group"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Acuity Scheduling and Square operate independently, appointment details can easily become misaligned. For instance, when a client books an appointment through Acuity, the transaction details such as payment status and amount may not reflect in Square until manually entered. This leads to discrepancies in revenue tracking, as the finance team spends hours reconciling appointment records with payment receipts, risking lost sales and incorrect financial reporting.

Top Ways to Automate Acuity Scheduling & Square

Automated Appointment Confirmation: Instantly sync appointments from Acuity Scheduling to Square, ensuring that all bookings are confirmed and payments are processed without manual intervention.
Real-Time Payment Updates: Automatically update appointment statuses in Acuity when payments are received in Square, eliminating the need for manual tracking and reducing the risk of errors.
Comprehensive Reporting: Generate unified reports that combine scheduling data from Acuity with financial transactions from Square, providing insights that drive informed business decisions and enhance operational efficiency.

How to Build the Acuity Scheduling → Square Sync

Set up a webhook in Acuity Scheduling to listen for the 'Appointment Scheduled' event. This webhook will trigger whenever a new appointment is created.
Configure the webhook to send a POST request to your server endpoint, including the appointment details in the payload, such as 'clientName', 'appointmentTime', and 'serviceType'.
On your server, extract the relevant data from the webhook payload, focusing on 'clientName', 'appointmentTime', and 'serviceType'.
Use the Square API to create a new payment record. Make a POST request to the '/v2/payments' endpoint with the extracted data, including 'amount' and 'currency', ensuring it matches the service type and price.
Handle the response from Square to confirm the payment was successful, and log any errors for troubleshooting.

Developer Warnings & API Gotchas

Ensure that the 'amount' field in the Square payment request is correctly mapped to the service price from Acuity. An incorrect mapping could lead to failed transactions.
Be cautious of time zone differences when extracting 'appointmentTime' from Acuity. Square requires timestamps in UTC, so conversions may be necessary.
Validate the 'clientName' format to match Square's requirements, as any discrepancies could result in rejected payment records.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Acuity Scheduling... Appointment Canceled

Do this in Square Add Customer to Group
When this happens in Acuity Scheduling... Appointment Rescheduled

Do this in Square Change Inventory
When this happens in Acuity Scheduling... Appointment Start

Do this in Square Create Appointment
When this happens in Acuity Scheduling... Appointment Types

Do this in Square Create Customer
When this happens in Acuity Scheduling... Fetch Custom Actions

Do this in Square Create Invoice

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I can see you're looking at mapping Acuity Scheduling to Square. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?