Automate Acuity Scheduling & Smartsheet

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and Smartsheet in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Smartsheet"]
        A1(["Add Attachment to Row"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Acuity Scheduling and Smartsheet operate independently, appointment data often fails to sync, leading to missed project deadlines. For instance, when a client books an appointment, the scheduling team must manually enter that data into Smartsheet, which can result in errors such as incorrect client names or appointment times. This manual entry wastes valuable time for project managers who could be focusing on critical tasks instead of correcting data discrepancies.

Top Ways to Automate Acuity Scheduling & Smartsheet

Automated Appointment Sync: Instantly sync appointments from Acuity Scheduling to Smartsheet, ensuring your project timelines are always up-to-date with the latest client meetings and deadlines.
Real-Time Notifications: Receive automated alerts in Smartsheet whenever a new appointment is booked or an existing one is modified in Acuity, keeping your team informed and aligned.
Centralized Reporting: Generate comprehensive reports that combine scheduling data from Acuity with project progress in Smartsheet, providing insights that drive strategic decision-making and enhance operational efficiency.

How to Build the Acuity Scheduling → Smartsheet Sync

Configure a webhook in Acuity Scheduling to trigger on new appointments. Use the endpoint https://acuityscheduling.com/api/v1/webhooks to set this up.
Ensure the webhook payload includes the necessary appointment details: clientName, appointmentTime, and serviceType.
Set up a listener on your server to receive the webhook notifications from Acuity. Extract the relevant data from the JSON payload.
Use the Smartsheet REST API to create a new row in your project sheet. The endpoint for this action is https://api.smartsheet.com/2.0/sheets/{sheetId}/rows.
Construct the POST request with the extracted data, mapping clientName to the name field, appointmentTime to dueDate, and serviceType to a custom field in Smartsheet.
Test the integration to ensure that new appointments in Acuity are reflected as new rows in Smartsheet without any data loss.

Developer Warnings & API Gotchas

Ensure that the date format from Acuity Scheduling matches the expected format in Smartsheet; otherwise, the dueDate field may be rejected.
Be cautious with the mapping of serviceType to Smartsheet; if the field does not exist, the API will return an error, causing the entire row creation to fail.
Monitor the webhook payload size; if it exceeds the limit, data may be truncated, leading to incomplete information in Smartsheet.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Acuity Scheduling... Appointment Canceled

Do this in Smartsheet Add Attachment to Row
When this happens in Acuity Scheduling... Appointment Rescheduled

Do this in Smartsheet Add Discussion to Row
When this happens in Acuity Scheduling... Appointment Start

Do this in Smartsheet Add Row to Sheet
When this happens in Acuity Scheduling... Appointment Types

Do this in Smartsheet Copy Folder
When this happens in Acuity Scheduling... Fetch Custom Actions

Do this in Smartsheet Copy Row

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I can see you're looking at mapping Acuity Scheduling to Smartsheet. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?