Automate Acuity Scheduling & Klaviyo

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and Klaviyo in real-time, so you can manage your operations without the busywork.

Get This Workflow Built

Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Klaviyo"]
        A1(["Add Profile to List"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Acuity Scheduling and Klaviyo operate independently, appointment data often fails to sync, leading to missed marketing opportunities. For instance, when a client books an appointment, the details such as the client's email and appointment type are not automatically transferred to Klaviyo. This forces the marketing team to manually enter this data into Klaviyo, resulting in wasted hours and potential errors in customer segmentation and follow-up campaigns. As a result, the marketing team struggles to maintain accurate and timely communications with clients, impacting overall engagement.

Top Ways to Automate Acuity Scheduling & Klaviyo

Automated Appointment Reminders: Automatically send personalized email reminders via Klaviyo to clients who have scheduled appointments through Acuity, reducing no-show rates and enhancing customer engagement.
Seamless Follow-Up Campaigns: Trigger targeted follow-up email campaigns based on appointment outcomes, ensuring timely communication and nurturing leads effectively.
Dynamic List Segmentation: Automatically update Klaviyo lists based on Acuity scheduling data, allowing for precise audience targeting and tailored marketing strategies that resonate with specific customer needs.

How to Build the Acuity Scheduling → Klaviyo Sync

In Acuity Scheduling, navigate to the 'Integrations' section and set up a new webhook. Choose the 'Appointment Created' trigger to send data when a new appointment is booked.
Configure the webhook to point to your server endpoint that will handle the incoming data. The endpoint should be capable of processing JSON payloads.
Extract the relevant data from the webhook payload, specifically the client's email, appointment date, and appointment type. The JSON structure will look like this: { 'email': 'client@example.com', 'appointment_date': '2023-10-01T10:00:00Z', 'appointment_type': 'Consultation' }.
Use the Klaviyo API to insert this data into your marketing lists. Make a POST request to https://a.klaviyo.com/api/v1/people/ with the following JSON payload: { 'data': { 'type': 'person', 'attributes': { 'email': 'client@example.com', 'properties': { 'appointment_date': '2023-10-01T10:00:00Z', 'appointment_type': 'Consultation' } } } }}.
Ensure you include your Klaviyo API key in the request headers: { 'Authorization': 'Klaviyo-API-Key YOUR_API_KEY' }.

Developer Warnings & API Gotchas

Ensure the email format in the webhook payload is validated before sending to Klaviyo; otherwise, Klaviyo may reject the request due to invalid email addresses.
Be cautious with the appointment date format; Klaviyo expects ISO 8601 format. If the date is not formatted correctly, it may lead to incorrect data in your marketing campaigns.
When extracting appointment types, ensure they match the predefined properties in Klaviyo; mismatches can cause data to not appear in the expected segments.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Acuity Scheduling... Appointment Canceled

Do this in Klaviyo Add Profile to List
When this happens in Acuity Scheduling... Appointment Rescheduled

Do this in Klaviyo Add Tag to List
When this happens in Acuity Scheduling... Appointment Start

Do this in Klaviyo Add Tag to Segment
When this happens in Acuity Scheduling... Appointment Types

Do this in Klaviyo Create Event
When this happens in Acuity Scheduling... Fetch Custom Actions

Do this in Klaviyo Create List

SyncMatrix Experts

Available for Hire

We are an AI-powered automation team. We build custom, reliable API workflows that eliminate manual data entry.

Speak with an Integration Architect

We build custom API workflows that don't hit rate limits.

I can see you're looking at mapping Acuity Scheduling to Klaviyo. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?