Automate Acuity Scheduling & Jobber

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and Jobber in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["Jobber"]
        A1(["Add Note to Request"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Acuity Scheduling and Jobber operate independently, appointment details often get lost in translation. For instance, if a client schedules a service through Acuity, the corresponding job in Jobber may not get created automatically, leading to missed appointments and frustrated field service teams. This results in manual data entry where team members have to cross-reference calendars and input client details into Jobber, wasting valuable time that could be spent on actual service delivery.

Top Ways to Automate Acuity Scheduling & Jobber

Automated Appointment Sync: Instantly synchronize appointments from Acuity Scheduling to Jobber, ensuring that your field service team is always aware of upcoming jobs and availability, eliminating scheduling conflicts.
Real-Time Client Updates: Automatically update client information across both platforms, ensuring that your team has access to the latest details, reducing the risk of miscommunication and enhancing customer satisfaction.
Streamlined Invoicing and Payments: Facilitate seamless invoicing by automatically transferring completed job details from Jobber to Acuity, allowing for quick and accurate billing, thus improving cash flow and reducing administrative overhead.

How to Build the Acuity Scheduling → Jobber Sync

In Acuity Scheduling, configure a webhook to trigger on the 'Appointment Scheduled' event. This webhook will send a POST request to your integration endpoint.
Set the webhook URL to your integration service that will handle the incoming data. Ensure the payload includes relevant fields like 'clientName', 'appointmentTime', and 'serviceType'.
In your integration service, parse the incoming JSON payload to extract 'clientName', 'appointmentTime', and 'serviceType'.
Use the Jobber API endpoint '/jobs' to create a new job. Construct the POST request with the following JSON body: {"client":{"name":""},"scheduledStart":"","service":{"name":""}}.
Send the POST request to Jobber's API and handle the response to confirm the job creation.

Developer Warnings & API Gotchas

Ensure that the 'appointmentTime' format matches Jobber's expected datetime format. A mismatch can lead to job creation failures.
Be cautious when mapping 'serviceType' from Acuity to Jobber; if the service does not exist in Jobber, the job creation will fail. Pre-validate services before attempting to create jobs.
When configuring the webhook in Acuity, make sure to set the correct event filter. If the filter is too broad, you may receive unwanted events that could lead to erroneous job creations.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Acuity Scheduling... Appointment Canceled

Do this in Jobber Add Note to Request
When this happens in Acuity Scheduling... Appointment Rescheduled

Do this in Jobber Add Tags to Client
When this happens in Acuity Scheduling... Appointment Start

Do this in Jobber Create Client
When this happens in Acuity Scheduling... Appointment Types

Do this in Jobber Create Job
When this happens in Acuity Scheduling... Fetch Custom Actions

Do this in Jobber Create Quote

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I can see you're looking at mapping Acuity Scheduling to Jobber. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?