Automate Acuity Scheduling & HubSpot

Stop paying for mismatched spreadsheets. Sync data between Acuity Scheduling and HubSpot in real-time, so you can manage your operations without the busywork.

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Custom API Integration

Secure Data Transfer

Done-For-You Setup

How the Data Flows

graph LR
    subgraph Source ["Acuity Scheduling"]
        T1(["Appointment Canceled"])
    end
    
    subgraph Middleware ["Enterprise Integration Core"]
        W[CRON API
Poller] --> V{Validation
& Auth}
        V -->|Fail| DLQ[Dead Letter
Queue]
        V -->|Pass| Map[Data Mapping
& Transformation]
        Map --> Retry[Rate Limiting
& Retries]
    end
    
    subgraph Target ["HubSpot"]
        A1(["Add Contact to List"])
    end

    T1 -->|JSON Payload| W
    Retry -->|Authenticated API POST| A1

    style Source fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Target fill:transparent,stroke:#cbd5e1,stroke-dasharray: 5 5
    style Middleware fill:#f8fafc,stroke:#94a3b8,stroke-width:2px
    style T1 fill:#3b82f6,stroke:#fff,stroke-width:2px,color:#fff
    style W fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style V fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Map fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style Retry fill:#1f2937,stroke:#fff,stroke-width:1px,color:#fff
    style DLQ fill:#ef4444,stroke:#fff,stroke-width:1px,color:#fff
    style A1 fill:#e11d48,stroke:#fff,stroke-width:2px,color:#fff

When Acuity-scheduling and Hubspot operate independently, appointment data can easily become fragmented. For instance, when a client books an appointment, the Acuity system generates a new entry, but if this data isn’t sent to Hubspot, the sales team may miss crucial follow-up opportunities. This results in manual data entry where team members must cross-reference calendars and CRM entries, wasting hours each week trying to ensure that client interactions are accurately logged and followed up on.

Top Ways to Automate Acuity Scheduling & HubSpot

Automated Appointment Updates: Instantly sync appointments from Acuity Scheduling to HubSpot, ensuring that your sales and marketing teams have real-time access to the latest scheduling information, reducing the risk of double bookings.
Seamless Lead Management: Automatically create and update HubSpot contacts based on Acuity Scheduling appointments, allowing for more personalized follow-ups and nurturing campaigns that drive higher conversion rates.
Enhanced Reporting and Analytics: Consolidate data from both platforms to generate comprehensive reports that provide insights into customer interactions, appointment trends, and overall business performance, enabling data-driven decision-making.

How to Build the Acuity Scheduling → HubSpot Sync

Set up a webhook in Acuity-scheduling to listen for the 'Appointment Created' event. This will trigger a POST request to your designated endpoint.
In the webhook payload, extract relevant data such as 'clientName', 'appointmentTime', and 'appointmentType'.
Using the extracted data, construct a JSON object that matches Hubspot's API requirements. For example: {"properties": {"firstname": "clientName", "appointment_date": "appointmentTime", "appointment_type": "appointmentType"}}
Make a POST request to Hubspot's Contacts API endpoint: https://api.hubapi.com/contacts/v1/contact/createOrUpdate/email/{email}. Replace {email} with the client's email address from the Acuity payload.
Ensure you include your Hubspot API key in the request header for authentication.

Developer Warnings & API Gotchas

Ensure that the 'email' field in Acuity matches the format expected by Hubspot; discrepancies in casing or formatting can lead to failed inserts.
Be cautious with time zone differences when sending appointment times; Hubspot may interpret timestamps differently if not formatted correctly.
When mapping 'appointmentType', ensure that it corresponds to existing properties in Hubspot; otherwise, Hubspot will reject the data insertion.

Supported API Operations

We leverage official, stable endpoints to ensure secure data transfer. No deprecated legacy routes.

When this happens in Acuity Scheduling... Appointment Canceled

Do this in HubSpot Add Contact to List
When this happens in Acuity Scheduling... Appointment Rescheduled

Do this in HubSpot Add Contact to Workflow
When this happens in Acuity Scheduling... Appointment Start

Do this in HubSpot Create Associations
When this happens in Acuity Scheduling... Appointment Types

Do this in HubSpot Create COS Blog Post
When this happens in Acuity Scheduling... Fetch Custom Actions

Do this in HubSpot Create CRM Object

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I can see you're looking at mapping Acuity Scheduling to HubSpot. Tell me about your current setup—what's the specific bottleneck you're trying to automate right now?